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Personalization & ProductionConfigurable workflow

Darzee for Custom Merchandise

Combine base products, customization choices, artwork, quantities and production into one customer order.

Darzee can be configured around this combination of products, services and item-level fulfilment.

Designed around
promotional product sellers and customized-gift businesses
✓ Base-product catalogue
✓ Customization and artwork fields
✓ Variant and quantity breakdowns
✓ Approvals, production and fulfilment
How the workflow fits

What happens from intake to fulfilment

The workflow below is specific to custom merchandise. Darzee keeps the customer, commercial order and execution details linked while each step moves forward.

Example order

A company merchandise order combines mugs, shirts and bags with one approved logo but separate production quantities.

StepBusiness activityDarzee record
1
Choose base products

Add catalogue items and required variants.

Base-product catalogue
2
Capture customization

Record logo, text, placement and references.

Customization and artwork fields
3
Confirm proof and price

Approve design, quantities, deposit and deadline.

Variant and quantity breakdowns
4
Produce and deliver

Track work, quality and final fulfilment.

Approvals, production and fulfilment
Checkout and payments

Collect payment without forcing one checkout method.

Record the deposit against the custom order, track remaining balances through production, and accept milestone or final payment from mobile or desktop-assisted checkout.

Stripe Tap to Pay

Use the business’s connected Stripe account on a compatible iPhone or Android device where Stripe Terminal supports Tap to Pay.

Business-owned QR

Display a saved UPI, Venmo, PayPal, Cash App or other payment QR on mobile. Staff records the payment against the order.

Cash and balances

Record deposits, partial payments, remaining balances and other offline payment methods with the customer order.

Stripe account, country, device and provider eligibility apply. Stripe’s processing fees may apply. Darzee does not present an uploaded QR as an automatically verified gateway payment.

Darzee Companion Mode

Use the phone alone—or as the desktop’s scanner and payment companion.

A logged-in phone can support the same order being created on Darzee Web. This is useful when the counter needs desktop visibility but staff want mobile scanning and contactless payments.

Explore Companion Mode →
SCAN

Use the phone camera to add barcoded products to the desktop cart.

TAP

Send the desktop total to the phone and accept Stripe Tap to Pay.

SHOW QR

Open the selected saved payment QR on the phone for the customer.

Darzee capabilities

Where Darzee fits—and where a specialist system may go further.

Darzee supports the customer, order, inventory, payment and fulfilment workflow described here. Deeper accounting, appointments, procurement and enterprise planning are available only where explicitly stated.

Supported workflow
✓ Base-product catalogue
✓ Customization and artwork fields
✓ Variant and quantity breakdowns
✓ Approvals, production and fulfilment
Built for growing teams

Manage repeat programs and complex personalization.

Connect base products, artwork, variants and production quantities while using roles and audit logs to keep team activity accountable.

Explore Enterprise

Controlled account access

Per-account roles, audit logs and access for owners or managers who work across separate business accounts.

STORE LEVEL

Independent operations

Inventory, sales and production reports, staff permissions and Stripe connections remain separate for each account.

ENTERPRISE OPTIONS

Enterprise deployment

Bulk imports, API access, SSO, dedicated onboarding, SLAs and tailored implementation support.

Related industries

See how Darzee fits custom merchandise.

Start with your customer, order and fulfilment workflow, then configure the operational details around your business.

Use Darzee anywhere

Phone, tablet or web.

We automatically highlight the best option for the device you're using.