Darzee for Electronics & Device Repair
Manage device intake, reported issues, diagnosis, approvals, parts, technician work and customer pickup.
Darzee supports the workflows described here while specialist platforms may provide additional industry-specific functions.
What happens from intake to fulfilment
The workflow below is specific to electronics & device repair. Darzee keeps the customer, commercial order and execution details linked while each step moves forward.
A phone repair shop records a cracked-screen intake, quote approval, part charge and ready-for-pickup update.
| Step | Business activity | Darzee record |
|---|---|---|
1 | Check in the device Record model, identifying information, condition and accessories. | Device and accessory intake |
2 | Diagnose the issue Add test findings, repair options and estimate. | Diagnosis, estimate and approval trail |
3 | Get approval and repair Assign a technician and track progress. | Technician assignment and repair stages |
4 | Test and return Record completion, payment and customer handover. | Payment status and pickup notifications |
Collect payment without forcing one checkout method.
Take full payment or a deposit at intake, preserve the pending balance on the order, and collect the remainder at pickup using Stripe Tap to Pay, a saved QR or cash.
Stripe Tap to Pay
Use the business’s connected Stripe account on a compatible iPhone or Android device where Stripe Terminal supports Tap to Pay.
Business-owned QR
Display a saved UPI, Venmo, PayPal, Cash App or other payment QR on mobile. Staff records the payment against the order.
Cash and balances
Record deposits, partial payments, remaining balances and other offline payment methods with the customer order.
Stripe account, country, device and provider eligibility apply. Stripe’s processing fees may apply. Darzee does not present an uploaded QR as an automatically verified gateway payment.
Use the phone alone—or as the desktop’s scanner and payment companion.
A logged-in phone can support the same order being created on Darzee Web. This is useful when the counter needs desktop visibility but staff want mobile scanning and contactless payments.
Explore Companion Mode →Use the phone camera to add barcoded products to the desktop cart.
Send the desktop total to the phone and accept Stripe Tap to Pay.
Open the selected saved payment QR on the phone for the customer.
Where Darzee fits—and where a specialist system may go further.
Darzee supports intake, customer history, workflow, invoices and payments. It is not currently positioned as a specialist electronics-repair system for IMEI/serial diagnostics, warranties, trade-ins or parts procurement.
Related industries
See how Darzee fits electronics & device repair.
Start with your customer, order and fulfilment workflow, then configure the operational details around your business.
