Darzee for Repair Businesses
Capture item condition, diagnosis, estimates, approvals, technician assignments and pickup in one service-order workflow.
Darzee can be configured around this combination of products, services and item-level fulfilment.
What happens from intake to fulfilment
The workflow below is specific to repair businesses. Darzee keeps the customer, commercial order and execution details linked while each step moves forward.
A repair shop photographs an item at intake, records the quote and gives the assigned worker a clear jobsheet.
| Step | Business activity | Darzee record |
|---|---|---|
1 | Receive the item Create the customer and identify the item with photos. | Intake photos and condition records |
2 | Diagnose and quote Record the issue, proposed work and estimated price. | Diagnosis, estimate and approval notes |
3 | Approve and assign Capture approval and send the job to the right technician. | Technician jobsheets and work stages |
4 | Repair and deliver Track progress, payment and pickup communication. | Parts or service charges, balances and updates |
Collect payment without forcing one checkout method.
Take full payment or a deposit at intake, preserve the pending balance on the order, and collect the remainder at pickup using Stripe Tap to Pay, a saved QR or cash.
Stripe Tap to Pay
Use the business’s connected Stripe account on a compatible iPhone or Android device where Stripe Terminal supports Tap to Pay.
Business-owned QR
Display a saved UPI, Venmo, PayPal, Cash App or other payment QR on mobile. Staff records the payment against the order.
Cash and balances
Record deposits, partial payments, remaining balances and other offline payment methods with the customer order.
Stripe account, country, device and provider eligibility apply. Stripe’s processing fees may apply. Darzee does not present an uploaded QR as an automatically verified gateway payment.
Use the phone alone—or as the desktop’s scanner and payment companion.
A logged-in phone can support the same order being created on Darzee Web. This is useful when the counter needs desktop visibility but staff want mobile scanning and contactless payments.
Explore Companion Mode →Use the phone camera to add barcoded products to the desktop cart.
Send the desktop total to the phone and accept Stripe Tap to Pay.
Open the selected saved payment QR on the phone for the customer.
Where Darzee fits—and where a specialist system may go further.
Darzee is suitable for item-based intake and fulfilment. Businesses needing industry-specific diagnostics, warranties, serialized parts or trade-ins should compare a specialist repair platform.
Related industries
See how Darzee fits repair businesses.
Start with your customer, order and fulfilment workflow, then configure the operational details around your business.
