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Repair & ServiceConfigurable workflow

Darzee for Jewellery & Watch Repair

Preserve precise intake details, estimates, approvals, workshop status and delivery records for valuable customer items.

Darzee can be configured around this combination of products, services and item-level fulfilment.

Designed around
jewellers, watchmakers and accessory repair specialists
✓ Detailed intake and condition proof
✓ Repair, resizing and engraving specifications
✓ Approval and deposit tracking
✓ Workshop assignment and delivery history
How the workflow fits

What happens from intake to fulfilment

The workflow below is specific to jewellery & watch repair. Darzee keeps the customer, commercial order and execution details linked while each step moves forward.

Example order

A watch repair record captures the watch, strap, reported issue, approval, replaced part and final handover.

StepBusiness activityDarzee record
1
Secure the intake record

Photograph and describe the item and accessories received.

Detailed intake and condition proof
2
Define the work

Record repair, part, size or engraving requirements.

Repair, resizing and engraving specifications
3
Approve and process

Confirm estimate and move work through workshop stages.

Approval and deposit tracking
4
Handover with history

Collect payment and retain the completed service record.

Workshop assignment and delivery history
Checkout and payments

Collect payment without forcing one checkout method.

Take full payment or a deposit at intake, preserve the pending balance on the order, and collect the remainder at pickup using Stripe Tap to Pay, a saved QR or cash.

Stripe Tap to Pay

Use the business’s connected Stripe account on a compatible iPhone or Android device where Stripe Terminal supports Tap to Pay.

Business-owned QR

Display a saved UPI, Venmo, PayPal, Cash App or other payment QR on mobile. Staff records the payment against the order.

Cash and balances

Record deposits, partial payments, remaining balances and other offline payment methods with the customer order.

Stripe account, country, device and provider eligibility apply. Stripe’s processing fees may apply. Darzee does not present an uploaded QR as an automatically verified gateway payment.

Darzee Companion Mode

Use the phone alone—or as the desktop’s scanner and payment companion.

A logged-in phone can support the same order being created on Darzee Web. This is useful when the counter needs desktop visibility but staff want mobile scanning and contactless payments.

Explore Companion Mode →
SCAN

Use the phone camera to add barcoded products to the desktop cart.

TAP

Send the desktop total to the phone and accept Stripe Tap to Pay.

SHOW QR

Open the selected saved payment QR on the phone for the customer.

Darzee capabilities

Where Darzee fits—and where a specialist system may go further.

Darzee is suitable for item-based intake and fulfilment. Businesses needing industry-specific diagnostics, warranties, serialized parts or trade-ins should compare a specialist repair platform.

Supported workflow
✓ Detailed intake and condition proof
✓ Repair, resizing and engraving specifications
✓ Approval and deposit tracking
✓ Workshop assignment and delivery history

Related industries

See how Darzee fits jewellery & watch repair.

Start with your customer, order and fulfilment workflow, then configure the operational details around your business.

Use Darzee anywhere

Phone, tablet or web.

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